TO ALL CUSTOMERS: There is a scam going around that the Authority has a second website for paying your water bills. The website is:
PLEASE DO NOT USE THIS WEBSITE TO PAY YOUR WATER BILL!!!!
You want to pay your water bill on this site. Should you have any questions, please contact the Administrative Secretary at (570) 296-6556. Thank you and we apologize for any inconvenience.
The Water Plant – Located in picturesque Pike County PA. Since 1875 the springs on the plant property have been the source of water serving the Borough of Milford and parts of Milford, Dingman and Westfall Townships. The modern water treatment plant built in 1999 provides great tasting water and exceptional value to some 800 water users connected to our pipe network. Before 1999, the Milford Water Authority delivered water to the Town of Milford through two open reservoirs fed by a total of sixteen springs. The reservoirs could hold a total of 575,000 gallons of water in storage.
It is a Mission of the Board of Directors of the Authority to assure that the maintenance and timely replacement/upgrade of its assets is an integrated part of the annual operating and capital budget planning process and that its rate-based funding stream takes into account these projected system maintenance and replacement needs over a multi-year planning period.
Our Chairman, Robert Stewart, continues to ask each customer to make a habit of conserving water by turning off taps, fixing leaks and avoiding waste. The Authority has instruments that help its employees detect water leaks underground on the distribution system. The employees continually monitor the system to do their part with water conservation. Is your toilet leaking? We have available at our office leak detection tablets that you drop into your tank. If the water turns blue, the seal around the flapper is leaking water. This is the reason for most high water bill complaints. If you would like a sample, please stop by the office. Water is a limited resource that we must conserve and protect for future generations.
It is imperative that all customers contact the Authority with any changes to your mailing address and/or telephone number so we may keep our emergency call system current and up to date. If any Landlord would like to put a tenant on the call system, we can accommodate that. Please call the Authority to authorize this.
The Authority strives to keep all of its fire hydrants clear of snow during the winter months. We appreciate any help we can get with this daunting task to help protect all the homes and businesses in our service area. Please follow the diagram below.
To all of the Authority’s customers who use heat tape, please make sure they are plugged in! If you’ve experienced frozen water lines in the past, when the temperatures drop below zero, please leave a faucet running to keep water moving in the water line.